Dear Eye Care Colleagues,
As “Owner ODs” ourselves, the last 3 years of business have been the hardest we’ve ever faced. We are not going to sit around and wait for things to get better, and we strongly recommend you do the same. “Winter” is here for the foreseeable future.
We first created Mandalay Optical for our own practices. It allowed us to regain control. Here is how it changed our business:
Dramatically lowered our COGS (our pricing is transparent…and we are nothing short of disrupting the industry. Simply look at our catalogue. No gimmicks or contracts.) Intentionally oversimplified our lens ordering/return processes. Our staff doesn’t get bogged down (they love this… and so do we.)
Increased cashflow allows us to capitalize on hiring better qualified ODs, management, and staff. The upgrade in our people directly improves our culture, increases our gross revenue, and quickly realigns our budget pillars resulting in more cashflow.
We are now excited and prepared to help our colleagues regain control of their eye care businesses. Our “Vision”: To be the most loved and trusted lab partner of our eye care colleagues. We invite you to explore how we can help you regain control and receive the profits that you and your team deserve.
Scott A. Colonna, OD and John E. Ormando, OD